At Shorties, we respect your privacy and are committed to protecting your personal information.
What we collect
When you book a session or get in touch, we may collect:
- Your name
- Contact details (email and/or phone number)
- Booking information
- Any information you choose to share with us (e.g. allergies)
How we use your information
We use your information to:
- Manage and confirm your bookings
- Contact you about your session if needed
- Provide a safe and enjoyable experience (including allergy awareness)
- Improve our services
We will never sell or share your personal data for marketing purposes.
Payments
All payments are processed securely through third-party providers (such as Stripe). We do not store your payment details.
Booking systems
We use an external booking platform to manage sessions. When you make a booking, your data is processed in line with their privacy policies as well as ours.
Marketing
We will only send you marketing emails if you’ve chosen to opt in.
You can unsubscribe at any time using the link in our emails or by contacting us.
Photos & social media
We may occasionally take photos or videos during sessions for marketing purposes.
We will always aim to avoid capturing identifiable images of children without permission. If you’d prefer not to be included, just let us know at any time.
How we store your data
We only keep your information for as long as necessary to manage bookings and run our sessions. We take reasonable steps to keep your data secure.
Your rights
You have the right to:
- Request access to the personal data we hold about you
- Ask us to correct or delete your data
- Withdraw consent at any time
To do this, just contact us using the details below.
Contact us
If you have any questions about this policy or your data, you can contact us at:
hello@shorties.uk